2020 has been a year of unprecedented challenges for everyone, including Tricerat and our global customer base. The COVID-19 pandemic has forced many companies to rethink their business models and adapt to a rapidly changing landscape. With that in mind, let's take a look back at 2020 and, more importantly, a look ahead to 2021.
2020 Year In Review
“2020 has pushed us to think outside the box and reinvent ways of doing business and service our customers. We’ve leaned into this year’s challenges by viewing them as opportunities.”
- Hannah Byrne, Tricerat COO
Viewing these challenges as opportunities has been critical to Tricerat's success in 2020. Every new year is approached with a plan, and while the COVID-19 pandemic and subsequent lockdowns disrupted Tricerat's original 2020 plan, we quickly adapted and adjusted to achieve our goals. Here are some major highlights from 2020:
A Look Ahead
As we near the end of 2020, we are preparing to release ScrewDrivers 7.1. This update brings some enhancements and fixes from 7.0, and the highly requested feature of Printer Profiles. With Printer Profiles, admins and users can define print properties and attach them to printers. These can apply to assignments as well, so one group can get black and white as the default, and another group gets color as a default to the same physical printer.
Pull Printing and Single Queue Printing
Moving into 2021, there are several exciting enhancements already being developed; among them are pull printing and single queue printing. First, pull printing will be a setting for the print job to be stored within the database, ready for release by the user through a ScrewDrivers Printers app on any session or mobile device. This adds security and convenience to the print process. Building on that, single queue printing will let users print to a generic printer, and then pick a printer later when they are at the physical printer.
Multi-Platform Support
Tricerat’s proprietary print format TMF, which has been primarily for Windows print jobs, is now getting full feature parity across all platforms. Linux and macOS clients will benefit from higher accuracy print jobs that are smaller and faster, supporting all functions of the Windows agent. Scanning is also being added to the Linux and macOS agents for full support of the range of platforms.
Cloud Printing
Finally, additional cloud-enabled services are going into ScrewDrivers, supporting Azure DB, cloud proxy services for direct printers without a print server, and other service deployment options.
With these new features and enhancements on the way with ScrewDrivers v7.1, Tricerat is looking forward to another great year!
